Owners give consent to us using our own vet, S.T.A.R Veterinary Clinic, in the case of an emergency, who will then contact the customer's personal vet for any history/medical details.We have the right to refuse any animal exhibiting signs of illness. Any symptoms of sickness must be clear 48 hours before boarding. All animals must be healthy enough to board.This may mean losing any discount given and may incur an extra charge, but will only be done if deemed really necessary. Owner of multiple animals sharing accommodation, will be required to give consent for them to be separated if we feel that their remaining together poses a risk to either themselves or us.We have the right to turn away anyone who does not provide proof of vaccinations, which must be administered 2 weeks before arrival. All cats must be vaccinated against Feline Enteritis and Cat Flu.
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